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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1116
Experience:  Have been in the business 25+ yrs., down to component level.
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Have bosecompanion 5 But only sound i get is the realtec

Customer Question

have bosecompanion 5 But only sound i get is the realtec speakers
JA: What's the make/model number of your stereo? How old is it?
Customer: companion 5 multimedia speaker system 049994982230255ac 7 or 8 years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: My computer does notshow that bose is a choice for default
JA: Anything else you want the theater expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Home Theater-Stereo
Expert:  Aric replied 13 days ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 13 days ago.

I need more info here:

1) Were the Bose speakers working on this PC previously?

2) What connection are you using- USB or 1/8" headphone jack?

3) What OS (operating system) are you using (Windows 7, 8, 10, etc.)?

Expert:  Aric replied 13 days ago.

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.