Home Theater Questions? Ask a Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
are you seeing any lights/indicators on the soundbar itself?Was the prior cord visibly damaged in any way?
Sure it wouldn't hurt to try,
the adapter is (BN44-00639A) you can buy here: http://amzn.to/2japSYL
the cord is (3903-000598), you can buy here: http://amzn.to/2jlBCH1 (don't need if you buy the above kit, and this part virtually never fails)
Thanks Les, good luck!
Great, glad to hear that is working for you, Les.
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,