Home Theater Questions? Ask a Technician for Answers ASAP
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
Can you get me the model number off of the back of the Samsung?
Also, are you using any sort of a Box" to receive Foxtel, or is this direct aerial to the TV for the connection please?
Additionally, if you use the original Samsung remote- does that remote consistently change channels? Or does it exhibit the same symptoms as the Bose remote?
Let me know and we can proceed.