How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1142
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

How do i get rid of empty upper folders, humax HDR-7500T. it

Customer Question

how do i get rid of empty upper folders
JA: What's the make/model of your device? How old is it?
Customer: humax HDR-7500T. it is a couple of years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: all the time. i don't know how it chooses to make folders. they are building up.i'm not very tech savvy so i've just tried buttons and got nowhere.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me please exactly what you mean with upper folders?

Exactly where are you seeing these?