Home Theater Questions? Ask a Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Could you tell me the make/model of the speaker/system?
Is this what you have: http://amzn.to/2hFkAaI
Which cord are you looking for? If you could send me a picture I can identify it more easily.