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Michael Hannigan
Michael Hannigan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 11689
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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I have a Bose Lifestyle system. It is ~8 years old and the

Customer Question

I have a Bose Lifestyle system. It is ~8 years old and the rubber buttons are becoming impossible to use for CDs. It has a lot of music stored in it. Can I download the music onto a backup disc prior to replacing the unit? Is there a rebuild program for the lifestyle system?
JA: What's the make/model of your device? How old is it?
Customer: Not sure but I can get it hold on. 8 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Model AV38
JA: Anything else you want the electronics expert to know before I connect you?
Customer: It works but the rubber buttons on the unit are worn out
Submitted: 6 months ago.
Category: Home Theater-Stereo
Expert:  Michael Hannigan replied 6 months ago.

Hello. My name is Michael. I can help you with your question.

Customer: replied 6 months ago.
What is this. NO Answer?
Expert:  Michael Hannigan replied 6 months ago.

I said I can help you with your question.

Expert:  Michael Hannigan replied 6 months ago.

When you say "rebuild program" are you referring to the hardware?

Customer: replied 6 months ago.
Can the Bose system be refurbished
Expert:  Michael Hannigan replied 6 months ago.

Yes, directly through Bose.

1-***-***-****

Expert:  Michael Hannigan replied 6 months ago.

They are available M-F 8AM - 8PM

Customer: replied 6 months ago.
Can I back up the memory
Expert:  Michael Hannigan replied 6 months ago.

You can if you open it up and remove the hard drive. There are three folders on the hard drive that you would need.

- DATA
- Db
- MUSIC

Expert:  Michael Hannigan replied 6 months ago.

That's a pretty involved process.

Customer: replied 6 months ago.
Ok will call the #
Expert:  Michael Hannigan replied 6 months ago.

If you have additional questions, feel free to come back and ask.

Expert:  Michael Hannigan replied 6 months ago.

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Happy Holidays!
Your satisfaction is my priority.
Please take a moment to rate my service 5 stars and press submit at the top of your question page so I am compensated for my time.
You can reply back at any time, even after rating, if you need additional assistance.

Mike
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Expert:  Michael Hannigan replied 6 months ago.

Please remember to select the 5 star rating and then submit. IF you don't submit, the rating won't go through.