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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1118
Experience:  Have been in the business 25+ yrs., down to component level.
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It's stuck on am and can not select any other fm or cd. its

Customer Question

It's stuck on am and can not select any other fm or cd.
JA: What's the make/model number of your stereo? How old is it?
Customer: its the wave tower may 10 or 11 years.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: just using the remote and manual trying,it wont get out of AM.
JA: Anything else you want the theater expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Home Theater-Stereo
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the wave tower (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the unit, turn it on and tell me please if it is now operating correctly.

Let me know the results please