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info tech
info tech, Technician
Category: Home Theater-Stereo
Satisfied Customers: 13730
Experience:  Home Theatre and Amplifiers expert
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I unplugged my connections to my direct tv stb, moved it

Customer Question

I unplugged my connections to my direct tv stb, moved it then plugged them back in. When I tried to watch tv the message "stv refsw desi" came. I get no picture or sound. What is this and how do I fix it?
Submitted: 7 days ago.
Category: Home Theater-Stereo
Expert:  info tech replied 7 days ago.

Hello

Welcome

I am currently reviewing your question please just give me 1 min thanks

Anthony

Expert:  info tech replied 7 days ago.

Have you re-booted UNPLUG the TV and the receiver and direct tv box from wallpower wait 5 mins re-plug back in again?if not please do that and let me know the results thanks

Anthony