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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1126
Experience:  Have been in the business 25+ yrs., down to component level.
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Trying to connect a Bose AV18 to a new tv, tv is new

Customer Question

Trying to connect a Bose AV18 to a new tv
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: tv is new Samsung
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Just trying to figure out what wires to connect. I can get you the model TV if needed
JA: Anything else you want the theater expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

Expert:  Aric replied 2 months ago.

AV18 is one of the part numbers of the Bose. Can you please get me the model number (like Lifestyle 18, etc.)?

Also, please do postback with the model number off of the back of the TV.

Expert:  Aric replied 2 months ago.

Please let me know when you're able to see my reply.