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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1126
Experience:  Have been in the business 25+ yrs., down to component level.
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My receiver shuts off after 2-5 minutes while using the CD

Customer Question

my receiver shuts off after 2-5 minutes while using the CD changer. How do I resolve?
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Louie replied 2 months ago.

Hi Gary and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the receiver.

Customer: replied 2 months ago.
Denon AVR 3802
Expert:  Louie replied 2 months ago.

Appreciate the additional information.

And yes on the phone call Gary soon as the system has cleared the failure status.

Still, a little more background info please:

  • • is this a fresh / new install;
  • • was this issue intermittent in the past and/or slowly developing over time;
  • • or it has been in use for some time and this issue just recent;
  • • any recent upgrades, new devices, work, repairs or mods done to the system.
Customer: replied 2 months ago.
Why are you not calling me? It just got charged to my credit card.
Expert:  Louie replied 2 months ago.

Billings & payments concerns are best addressed by Customer Support.

Customer: replied 2 months ago.
My payment info is updated. What's wrong?
Expert:  Louie replied 2 months ago.

Please contact Customer Support.

Thanks.

Customer: replied 2 months ago.
Where? How?
Expert:  Louie replied 2 months ago.

Please click HERE or go to http://ww2.justanswer.com/help/