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ITPeter
ITPeter, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 16553
Experience:  Electronic Engineer
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I dropped it and now it keeps cutting out when listening, 3

Customer Question

i dropped it and now it keeps cutting out when listening
JA: What's the make/model number of your stereo? How old is it?
Customer: 3 years bose soundlink mini first generation
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: tried to reset, play plugged in reset bluetooth.
JA: Anything else you want the theater expert to know before I connect you?
Customer: it pairs up and plays but then it is if the cell phone has to keep buffering
Submitted: 3 months ago.
Category: Home Theater-Stereo
Expert:  ITPeter replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 3 months ago.

It seems that the Soundlink Mini is unable to hold the Bluetooth connection.

There isn't anything you can do to fix this yourself as it is caused by a fault with the internal electronics.

You could return the unit to Bose and they will usually offer a heavily discounted amount off a replacement unit, especially at this time of year.

https://www.bose.com/en_us/holiday/black_friday.html

http://worldwide.bose.com/productsupport/en_us/web/contact_us_generic/page.html

Expert:  ITPeter replied 3 months ago.

Happy Holidays!
Your satisfaction is my priority;
Kindly take a moment to rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need any further assistance at all.
Pete.

Customer: replied 3 months ago.
trying to make a sale for Bose. I get it! Merry Christmas to you as well.
Expert:  ITPeter replied 3 months ago.

I don't work for Bose but it's your best option all around really at this time of year! :)