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Nathan
Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 20313
Experience:  Custom home theater installer. Authorized dealer top brands
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Have a Panisonic suround sound and we just went to Hughs Net

Customer Question

have a Panisonic suround sound and we just went to Hughs Net for better internet speed and mega bits 10 15. Then we got Net Flix and the suround won,t come on. Can you help me with this
JA: What's the make/model of your device? How old is it?
Customer: SA-TT960 is a number on the front
JA: How long has this been going on? What troubleshooting have you tried?
Customer: We just got Net Fliz last Wednesday. we don,t have a clue what to try. The machine is mabe 7years old. It does say wireless on the front also.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: It might be better if I would have my husband call on the phone today at 4:30. Could I get a phone number?
Submitted: 11 days ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 11 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 11 days ago.

Initially, can you go into your network settings for the panasonic and set the DNS address to 8.8.8.8 and let me know if that helps with the netflix.

Thanks,

Nathan

Expert:  Nathan replied 5 days ago.

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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