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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1086
Experience:  Have been in the business 25+ yrs., down to component level.
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Try to put the Pioneer app control on my cell phone and it

Customer Question

try to put the Pioneer app control on my cell phone and it will not take on my Galaxy 6 and was working fine before. What is up with this
JA: How old is the phone?
Customer: Its a Galaxy 6
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Everything by putting in all the ip addresses etc and have tried to put on other phone and it will not take. we even deleted app off phone and reinstalled
JA: Anything else you want the theater expert to know before I connect you?
Customer: Nope
Submitted: 21 days ago.
Category: Home Theater-Stereo
Expert:  Russell H. replied 21 days ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

What Pioneer app are you asking about, please?

Is it that it will not work, or that it will not even install and open on your Galaxy 6?

Customer: replied 21 days ago.
The control app to run receiver from phone and be able to play Pandora and the control app when we hit pandora on my phone is says app doesn't support this operation. It did and I want it back
Expert:  Russell H. replied 21 days ago.

"It did and I want it back" - do you mean, this app worked before?

Or that Pandora worked before?

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