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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1083
Experience:  Have been in the business 25+ yrs., down to component level.
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I have a Bose lifestyle 50 Home Cinema system ( where the

Customer Question

Hi,
JA: Hello. What do you want help with?
Customer: I have a Bose lifestyle 50 Home Cinema system (http://www.theatresystem-manual.com/manuals/bose/Bose_Lifestyle_50.pdf) where the remote control lost control with the remote (no response). I had it for repair at Bose, but no rapair kits were available anymore.
JA: What's the make/model number of your stereo? How old is it?
Customer: It´s from 2000
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Nothing. Just not reponding. Restarted system. Changed batteries
JA: Anything else you want the theater expert to know before I connect you?
Customer: It work sometimes - like a month, and then not working again
Submitted: 14 days ago.
Category: Home Theater-Stereo
Expert:  Aric replied 14 days ago.

Hello, Sorry you're having problems. What exactly did you try to have repaired- was it the remote, or the system itself please?

Also, have you tried purchasing a new remote yet?

Please elaborate and we can proceed.

Expert:  Aric replied 14 days ago.

Do you need assistance with this? If so can you simply send a reply back so we can proceed?

Customer: replied 14 days ago.
Hi! I sent in the switchbox were everything is connected. They had the remote also but determin it was the switchbox.
Expert:  Aric replied 14 days ago.

Okay thank you. I'm sorry to say this but if Bose couldn't repair the switchbox, and are saying parts are not available, I'm unsure what type of assistance you're seeking here today, if I may ask?

Customer: replied 14 days ago.
An electronic wizard? What part is normally failing over time? Since I cannot get new switchbox, I need to change component.