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Hello, I'm unclear as to what you're saying. Are you saying you have two Onkyo receivers, and the Phono Input doesn't work on either of them?
Also, are you using an outboard Phono preamp between the turntable and the receiver?
Please elaborate with as much detail as possible.
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So, to clarify- neither Onkyo receiver will produce any sound from the Phono Inputs- correct?
Also, you're saying you've tried more than one turntable?
Once more: Neither Onkyo receiver will produce any sound from the Phono Inputs- correct?
That would not make sense if two receivers have the same issue and with multiple turntables. This problem cannot be solved given this information. I will opt out and open the question up to another expert.
Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, bear with us; re-confirm and post back with the complete model number of the turntable.