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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1086
Experience:  Have been in the business 25+ yrs., down to component level.
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It's announcing "disk error" in all four openings, and local

Customer Question

It's announcing "disk error" in all four openings, and local repair says t's a non-functioning "lazer." do you have a repair service in Santa Fe. NM, or near Pueblo, CO, or do I need to send to a central repair location?
JA: What's the make/model number of your stereo? How old is it?
Customer: Hang on, need to do something else at this very moment! Will write answers again soon as I can.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Nothing but normal use. Have tried only local repair guy.
JA: Anything else you want the theater expert to know before I connect you?
Customer: It's very dusty in Santa fe...hope it just needs cleaning and minor repair. really LOVE my Bose!
Submitted: 24 days ago.
Category: Home Theater-Stereo
Expert:  Louie replied 24 days ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, would you consider / try using a cleaning disc? ...similar to the products shown HERE.

This would serve as both an attempt of a fix and as a test.

Please post back results / observations of the above once tried.