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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1086
Experience:  Have been in the business 25+ yrs., down to component level.
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I have a lg sound bar. I only get sound from regular t.v but

Customer Question

I have a lg sound bar. I only get sound from regular t.v but not from my cable stations
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No this. Is my first time trying it like this
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I notice when I go to options on my t.v and go down to output select, it says select variable or fixed . The fixed setting comes through the t.v., but the variable setting cuts the sound off and then I get an optical icon on t.v when I turn it up but no sound
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Yes , I was wondering does my cable box need an optical connection as well to get an actual sound from cable stations
Submitted: 27 days ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 27 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 27 days ago.

When you say regular tv, do you mean an antenna?

What is the model of both the tv and the soundbar?