How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1086
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

Trying to connect panasonic dvd model DMR-EZ48v connected to

Customer Question

Trying to connect panasonic dvd model DMR-EZ48v connected to tv.. Have everything connected as per insturctons, but will not work. Jerry
JA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?
Customer: DMR-EZ48V---Est 5-6 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I get no TV menu to come up when I push functions or schedule on the remote
JA: How long has this been an issue? What happened right before this popped up?
Customer: New TV. Worked on the one that we replaced, but will not work on new one
JA: Anything else you want the tv expert to know before I connect you?
Customer: NO
Submitted: 30 days ago.
Category: Home Theater-Stereo
Customer: replied 30 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Aric replied 30 days ago.

Hello, I need the model number off of the back of the TV as requested please.

Also need to know what specific cables you're using to connect the unit to your TV.

Let me know please.

Expert:  Aric replied 30 days ago.

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.

Customer: replied 30 days ago.
I got the problem solved