Home Theater Questions? Ask a Technician for Answers ASAP
Hi there Dave and welcome
You will need to reset the speaker and set it up again.
To do this, please do the following
Press Power to turn on the system
On the button pad, press and hold 1 and the Volume – for approximately 10 seconds: A countdown from 10 - 1 and the message "Hold to restore factory settings" appear on the display. The system restarts
Launch the SoundTouch® app on your computer and add the system to your network
Once setup, tell me if it then connects please