Home Theater Questions? Ask a Technician for Answers ASAP
If you see any messages particular ones for a phone call they are not from me but the site, I do not use the phone call facility myself only this texting method which I consider the best way, if however you want to use the phone call option this will go to a board for another tech to take up, if a tech considers this viable by phone he will ring you, otherwise if you do not want it please ignore it thanks.
First thing to do is reboot everything that is the Bose any satellite or cable box you may be using and the TV unplug all from wallpower wait 5 mins replug back in again,let me know if there is any change please
If you try another input in the Bose is it the same ...no sound?
Let me know what Bose you have too please
Yes you need to eliminate a connection issue between the TV and the bose so I will then know if its the Bose or the TV
Yes there may be (what Bose is it please?) you need to get something in there (that one input)
on the remote, press system. be sure the correct tv input is selected
press the right arrow to highlight the "media center" icon and press enter
press the down arrow to highlight "restore settings" and press enter
press the up arrow to highlight "yes" and press enter. the display asks: "have you been instructed to do this?"
press the left arrow to select "yes" and press enter
press exit to leave the menu
That is for the 38 let me know if you have issues, this is a factory reset
How is this working out please?
Can you please let meknow for sure what bose you have
I need more info than that Bose make loads of versions as much info as you can about what type it is please