Home Theater Questions? Ask a Technician for Answers ASAP
Hello, This would indicate a software glitched between the Bose and the DISH box. In many cases, it is the DISH box software that causes this glitch (since the commercials changing to programming and vise versa, are all processed within the DISH box). This can sometimes be solved by changing the type/method of connections, so can you please elaborate what cabling is connecting the DISH box to the Bose (Optical, RCA analog, etc.)?
Also have you tried a power reset of everything by unplugging the DISH and Bose power cords for 5 minutes, then plugging back in? If not, give that a shot and if the issue persists please elborate on the cabling used and we can proceed.
Those are all the steps you can try. You already know the old DTV receiver worked fine. so the variable here is the DISH receiver. A new optical cable is the only user level correction you can try, and the hint here is that the commercials and channels are all processed withing the DISH Box. The Bose has no way of knowing if a channel or commercial is being played- it's simply playing back the signal being sent to it.
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