Home Theater Questions? Ask a Technician for Answers ASAP
Hi there and welcome
Can you tell me please which model speaker you have?
Please let me know.
On the unit
Press Power to turn on the system
On the button pad, press and hold 1 and the Volume – for approximately 10 seconds: A countdown from 10 - 1 and the message "Hold to restore factory settings" appear on the display. The system restarts
Then try to pair it to the phone
Let me know the results please.
It has corrupted the pair so you need to reset the speaker and pair it again.
It can happen with this device.
I'll mark this question to remain open so that if you have any problems doing my instructions, just let me know, this is no problem
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service for now by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
The message will come to me, if I am still online I will reply to you else it would be first thing when I came back online tomorrow.
yes, but remember you first need to add it to your network again like before.
Follow the instructions on page 10 here to do this
then try to connect
Let me know the results please