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Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: Home Theater-Stereo
Satisfied Customers: 6122
Experience:  10 Years Audio Video Repair & Setup
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My bose solo tv sound system is not working. No light, no

Customer Question

My bose solo tv sound system is not working. No green light, no response after several reboots.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: I have 20q5 samsung t5 inch ultra HD tv
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Sorry. I have a 2014 samsung 55 inch ultra HD tv.
JA: Anything else you want the theater expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Home Theater-Stereo
Expert:  Mike G. replied 1 month ago.

I see you were chatting with the site assistant. I am Mike, the field technician assigned to help you. If you see a pop up for phone call service, it was not sent by me and I am not available by phone. To get started, I need to know you can see this message and are able to reply to me here.

-What did you reboot? the BOSE? how did you reboot it?

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Expert:  Mike G. replied 1 month ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?

Expert:  Mike G. replied 1 month ago.

.

Customer: replied 1 month ago.
Not sayisfied. Please refundy payment