Home Theater Questions? Ask a Technician for Answers ASAP
Hello, Sorry you're having problems. It sounds like the processor in the receiver has glitched. Please try first unplugging the unit from power for 10 seconds, then plugging back in and see if you can get sound when selecting a Source on the receiver (FM, DVD CD, etc.).
If that does not work, then try the steps for "Resetting the Main Unit" as outlined on page 35 of the manual at the link below for your receiver:
Please note you will have to setup the receiver as if it were new. Additionally, observe the steps on page 29 for "Speaker Setup" and make sure you have the correct configuration (depending on how many speakers you have connected), observed.
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That sounds like something beyond our control here. I can't tell you how to force the receiver into standby - those instructions are posted by Pioneer. So if you're saying the receiver will not reset (even after trying to unplug from power as suggested) then it would indicate a faulty processor in the receiver requiring repairs. I'm assuming you've tried both unplugging and then resetting several times?
After unplugging and plugging back in the receiver should be in standby. Are you saying it turns itself on soon as you plug it in? Please elaborate.
In other words you should just be able to unplug it, plug it back in, and then perform those reset steps. Try that please and let me know what happens.
Did you have any luck?
I saw in your original post that the speaker test works, however you still have no sound when playing a source. I'm sorry but this points to a hardware failure in the receiver that requires service then, since the native reset (which is designed to always work) is not resetting the unit. There are no other pushbutton fixes for this and it would need to be serviced by Pioneer in order to fix the issue.
Other than that, I'm sorry for the bad news here and wish there were a quick fix.
Do you need further assistance with this?
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