Home Theater Questions? Ask a Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
In the denon network menu, is it pulling an IP address?
Well if you did the microprocessor reset, there are a few other things that can cause this type of malfunction, it may be a network issue still but is more likely a settings glitch so I would recommend doing the micro reset a few more times as it doesn't always clear all the settings properly.
From there, go into the denon settings onscreen and make sure Network Standby function is on, and then try to access via the portal again.
If that doesn't help, there is a separate network card reset we can try.
Thank you for clarifying. Have you tried using another browser?I have the exact same receiver in my theater and use the web interface via chrome and have no issues with it. I have had a few glitches similar to yours but they were resolved by a network reset.
You cannot disable z2 entirely, because it is available as a preamp output even if you aren't using those speakers.
But, part of the issue here may be if you did the micro reset, then all the settings were cleared and you need to change the speaker setup/amp assignment function so it isn't using powered z2 speakers (7.1 or 9.1 setup). Try that and see if it affects your ability to control the main zone
You might also try accessing the main zone control directly at yourdenonipaddress/MainZone/index.html
OKay do not touch anything else, don't refresh the browser, don't touch the denon power. If even after 10 it doesn't change, give it longer to come back on its own as any interruption can end up bricking the firmware.
Thanks, ***** ***** now how it works when you have a chance.
If you didn't make any settings changes, then the saved file won't have anything new in it and you can do the reset again, if your goal was only to examine the config file.
I understand the issue, but I'm not actually convinced it is coming from the denon itself, can you try another browser/computer?Did you clear the cache on the browser?