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Mike G.
Mike G., Technician
Category: Home Theater-Stereo
Satisfied Customers: 6122
Experience:  10 Years Audio Video Repair & Setup
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For some time, my Denon AVR-2313 does not turn of usin

Customer Question

Hi,
For some time, my Denon AVR-2313 does not turn of usin remote or switch on the front pane. The only way to turn it off is to unplug it from the main.
Any suggestion?
Submitted: 3 months ago.
Category: Home Theater-Stereo
Expert:  Mike G. replied 3 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-How long have you had the unit?

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Expert:  Mike G. replied 3 months ago.

Not sure why you are unable to reply.....

Please try performing a Factory Reset using the front panel buttons/display:
-power the unit OFF.
-hold TUNER PRESET CH + and TUNER PRESET CH -, while hold them press POWER button one time.
-when the display begins flashing, release the two other buttons.

After the reset, test for normal operation and reply back here if that did not help so we can continue if needed.