How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1066
Experience:  Have been in the business 25+ yrs., down to component level.
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I can't turn the unit on.Neither with the remote nor at the

Customer Question

I can't turn the unit on.Neither with the remote nor at the reveiver.There appears to be no power at the reveiver.
JA: How long has this been going on?
Customer: I was out of town for about 10 days.
JA: What troubleshooting have you tried?
Customer: checked the wall outlet for power and tried to turn the unit on by hand.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: I'm having problems with the Bose audio only. it is not connected to the TV.
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No. Thanks
Submitted: 1 month ago.
Category: Home Theater-Stereo
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) What is the model of the Bose system you have?

2) Roughly hold old is the system?