Home Theater Questions? Ask a Technician for Answers ASAP
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
How old is the Bose Wave system that the SoundLink is supposed to be connecting to?
Is the replacement SoundLink adapter the same model as the old one it is replacing?
Please clarify: The SoundLink adapter is new, and a replacement?
But the Bose Wave is 8-10 years old and has not been replaced?
Then I think the wireless link-up facility on your old Bose Wave system is at fault. It is (presumably) Bluetooth technology, it no longer registers either the old or the new SoundLink adapter as being present and 'sensed' as present, and the SoundLink adapter is recognized by the computer as a fully working and OK device.
That leaves nothing (since the rest of the Bose Wave system is obviously fine, too) but the wireless facility in the Bose Wave, which is evidently defective. And at 8-10 years old, small wonder if it has suffered that much of a failure to operate.
I'm sorry to come to this conclusion, but it seems to be pointed to by all the facts. What do you think?
Bose can do repair work on it, yes. But at 8-10 years, it may break in other ways soon after. 8-10 years is a good working lifetime for an electronic device these days, when a few will be defective straight from the store, and some will fail within one or two years.
You could replace the Bose Wave, also.
(Oh, one thing: make sure there is no source of radio wave interference nearby. A new cordless phone? a new device with an electric motor in it? those could doubtfully interfere with wireless reception and connection.)