How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1112
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

It is a pioneer vsx 523, I bought it used from ebay and it

Customer Question

It is a pioneer vsx 523, I bought it used from ebay and it worked perfectly for about a year. now it has quit working. this unit replaced another Pioneer, also bought from ebay and it quit the same way. the mcdir light stays on all the time and no sound.
JA: What's the make/model number of your stereo? How old is it?
Customer: pioneer vsx 523 model # vsx-523-k
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I tried all the sound fields, with no results. even tried unplugging and seeing if it needed a reboot, no help
JA: Anything else you want the theater expert to know before I connect you?
Customer: 2nd unit to go out in this manner. I think that it is a problem built in by Pioneer.
Submitted: 5 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 5 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Do you mean the mccac light? Does it flash?
Do you see anything else on the display?