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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1065
Experience:  Have been in the business 25+ yrs., down to component level.
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No sound, About a week ago, Tried resetting with the clear

Customer Question

No sound
JA: How long has this been going on?
Customer: About a week ago
JA: What troubleshooting have you tried?
Customer: Tried resetting with the clear all mode but does not work
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 2 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) Brand and Model of the Home Theater please?

Expert:  Aric replied 2 months ago.

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.

Expert:  Jack replied 2 months ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies
Also ,Can you please give me the receiver`s model number ?

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