Home Theater Questions? Ask a Technician for Answers ASAP
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) "I have a defective CA6.4i with cat 5 zone connectors. A friend gave me an older CA6.4i that has hardwired zone connectors." Cat 5 IS a hard-wired connection from the zone controllers to the main controller. So, I'm not sure what you're asking.
2) You mentioned the same model number in both instances- saying you have a defective CA6.4i and a friends gave you a CA6.4i. If that were the case, the connections would be identical.
Please elaborate with as much detail as possible so we can sort this.
As an aside, All Russound systems use Cat5 cabling from the main controller amp to the wall controls. That is the standard with all distributed multi-zone systems. Are you simply asking if it's an easy swap, or is there a specific issue you're running into?
Okay, can you find a model number for the horizontal zone plug-in please, as that is not specific enough for me to reference?
Additionally, if you have two of the same controller amps (CA6.4i) then they will swap out for each other using the exact same connections. I'm not sure where you're having problems on this exactly.
The amps are the same model number, and as such they will have the same connections.
Simply swap the wiring to the new amp in exactly the same terminals as the old amp- it is plug and play.
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