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Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1165
Experience:  Have been in the business 25+ yrs., down to component level.
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Our 2500 System produces q, will not play in either CD or

Customer Question

Our 2500 System produces q
JA: How long has this been going on?
Customer: will not play in either CD or radio mode when turned on. The power is coming through as the display lights up. I am fairly certain the connections are OK. Would appreciate your advice as we are loathe to lose such a wonderful piece of fine technical equipment. Thank you.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: David Francis, Canberra ACT Australia.
JA: What troubleshooting have you tried?
Customer: Nothing , other that reading the booklet. David
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't think so. I just appreciate your immediate response.
Submitted: 10 months ago.
Category: Home Theater-Stereo
Expert:  Louie replied 10 months ago.

Hi David and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the unit.

Customer: replied 10 months ago.
The Type number is ***** S/W 1.8. The Serial Number is *****
Expert:  Louie replied 10 months ago.

Appreciate the post back David.

The "...Type number is ***** S/W 1.8..." is a product made by which manufacturer please?

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