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Hi Al and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, what others devices are connected to the Bose CineMate 1 SR? ...using what kind of cable(s)?
Does it at least power on?
Appreciate the additional information.
Let's try a simple test; connect a pair of red & white RCA-to-RCA cable to the 1SR's TV Input R-L jacks. Set the Bose for TV as input and lightly touch the tips of the unconnected RCA plug ends. There should be a thump/humming sound from the soundbar.
Please post back results / observations of the above once tried.
I understand and when able.