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Ask Louie Your Own Question
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 11240
Experience:  Have been in the business 25+ yrs., down to component level.
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My home cinema not reading a dvd, Like a year now, And is

Customer Question

My home cinema not reading a dvd
JA: How long has this been going on?
Customer: Like a year now
JA: What troubleshooting have you tried?
Customer: And is workin fine after then but now its happens again and am tryin to buy the dvd mechanism again buy couldnt get it from anywhere
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nothin thats all
Submitted: 3 months ago.
Category: Home Theater-Stereo
Expert:  Louie replied 3 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the "...home cinema..."

Customer: replied 3 months ago.
Samsung HT-TZ315R Home Cinema DVD Drive Mechanism
Customer: replied 3 months ago.
Thank you
Expert:  Louie replied 3 months ago.

Appreciate the additional information.

And the part number of the DVD Drive Mechanism please?

Customer: replied 3 months ago.
What you mean the part number, you should know thats why i gave you the dvd number
Expert:  Louie replied 3 months ago.

The Service Manual lists the Part Number as AH97-01831A but would want to confirm with you if you have manually checked this mechanism.

Considering the age, this part is no longer readily available although there are substitutes and potential replacements.

Do want the Part Numbers of this substitutes?

Customer: replied 3 months ago.
please, i hope is going to work for it
Expert:  Louie replied 3 months ago.

The compatible part numbers for the AH97-01831A are AH59-01615E, AH96-01615K, AH59-01881A and AH97-02155A.

Customer: replied 3 months ago.
Is any of this is going to work for it?
Customer: replied 3 months ago.
Is any going to work for it?
Expert:  Louie replied 3 months ago.

These are the listed substitutes; i.e. mechanically, physically and electrically compatible with the AH96-01615K hence would work.

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