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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1084
Experience:  Have been in the business 25+ yrs., down to component level.
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Player connected to Yamaha with HDMI cable. This has worked

Customer Question

Player connected to Yamaha with HDMI cable. This has worked fine for four years. All of a sudden the problem I described with the volume control just happened. Is the Yamaha defective?
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: The TV is a VIZIO, model E47OVLE, but this set up has worked fine for 4 years. I have not made any changes.
JA: What troubleshooting have you tried?
Customer: I tried using a different Blue Ray DVD player that I know works. Same problem with volume and surround sound sound. I tried several DVDs. Same problem.
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Home Theater Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Home Theater-Stereo
Expert:  Mike G. replied 5 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-What exactly is the problem with the volume control?

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