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info tech
info tech, Technician
Category: Home Theater-Stereo
Satisfied Customers: 13744
Experience:  Home Theatre and Amplifiers expert
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My bose 321 comes on and then when i turn off everything and

Customer Question

my bose 321 comes on and then when i turn off everything and then back on again, no sound unless i unplug the bose each time
JA: How long has this been going on?
Customer: just now as we just redid our room for the past 6 months
JA: What troubleshooting have you tried?
Customer: just unplugging and checking all the wires
JA: The theater expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Home Theater Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Home Theater-Stereo
Expert:  info tech replied 5 months ago.

Hello

Welcome

Please perform a bose recommended reset

To reset your system, follow these steps:

  1. Turn your system off

  2. Unplug the Acoustimass® module power cord from the power outlet

  3. Wait 60 seconds

  4. Plug the Acoustimass module power cord into a working power outlet

  5. Turn the system on

Expert:  info tech replied 5 months ago.

Let me know how this works out thanks

If it works out good could you please rate the answer positively with the rating bar of stars usually at the top of the page thank you

Anthony

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