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Richard, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 30137
Experience:  Over 20 years fixing Electronically devices
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I have the Quiet Comfort 15 Limited Edition headphones and

Customer Question

I have the Quiet Comfort 15 Limited Edition headphones and the right side does not work at all. What do you think the problem is?
Submitted: 4 months ago.
Category: Home Theater-Stereo
Expert:  Richard replied 4 months ago.

Hi there and welcome

This is usually causes at the wire joins.

If you move the end of the wire whee it connects into the music device, can you get the right side to work at all?

Customer: replied 4 months ago.
No. Is there anywhere I can by just the wire that connects from the music device to the headset?
Expert:  Richard replied 4 months ago.

No sorry, as its going to be on a connection join and the cables are incredibly thin to handle by hand.

Have you tried it on a different music device to rule out an issue with that?

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