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Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 23160
Experience:  Custom home theater installer. Authorized dealer top brands
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I have a bose solo. The sound just stop and only loud noise

Customer Question

I have a bose solo. The sound just stop and only loud noise like the speaker is stuck. I disconnected and connected back the sound return for about 10 sec and than just the loud noise only. Now i done this 3 times same result.
Submitted: 10 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

What is the bose connected to?
Can you still get sound from the tv speakers, or is it affected also?
Does this happen on all sources/inputs?

Customer: replied 10 months ago.
Just to the tv. But i disconnect and reconnect and it works normal for about 10 seconds. Than its just a loud sound like when an old computer gets frozen and sound real loud.
Customer: replied 10 months ago.
The sound from the tv speaker is fine, but i turn them off and only use bose to listen to the tv.
Expert:  Nathan replied 10 months ago.

Thank you for confirming.

This can be a hardware fault in the bose, or a signal issue from the tv.

Go into the tv setup menu and look for the audio options.

Find a setting for audio output/format, and set it to PCM or Stereo (not dolby/digital/auto) and let me know if that helps.

Expert:  Nathan replied 10 months ago.

Do you need more help with this?