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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1114
Experience:  Have been in the business 25+ yrs., down to component level.
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A sky engineer came today who fixed our new sky HD box &

Customer Question

A sky engineer came today who fixed our new sky HD box & restored vision (channels)but was not able to restore sound. My Sky HD box is connected to Pioneer media receiver model PDP R06XE. How can you help-please?
JA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?
Customer: it is about 11 years old and the model is PDP - R06XE
JA: Is there anything else the TV Technician should be aware of?
Customer: I don't think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Home Theater-Stereo
Expert:  info tech replied 7 months ago.

Hello

Welcome

What was the ORIGINAL issue that made you call out SKY in the first place please?

Anthony

Expert:  info tech replied 7 months ago.

Did the problem occur during a storm or lightening?

Anthony

Expert:  info tech replied 7 months ago.

Do you need any help please with the question you asked?

Anthony