Home Theater Questions? Ask a Technician for Answers ASAP
Hi Mike, First, sorry you're having problems.
Secondly, can you get the Model Number off of the front of the unit so I can assist?
Thanks for the reply. Have you tried Initializing the processor yet?
I can't take a phone call- sorry. The site also charges you more for that, so you need to click the offer and then I will opt out. I have no cell service where I am and we are independent techs working in different locations (not sharing a common office). Please simply reply back here.
I'm not privy in any way to billing, accounts, etc.- I'm an independent tech, not a site employee. You would need to direct those questions to customer service via the home page. I'm simply an AV technician. You can direct billing questions here: http://*****@******.***
I will opt out and am no longer involved in the dialog. Good luck with your Denon.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble, Mike.
I'd be happy to help you here, or by phone, if you'd like to continue.
You've paid the full agreed upon amount to the site already, per the terms you had signed up for initially. If you don't wish to continue, you'd refund/cancel from the help page.