How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1084
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a vsx 530 -k

Customer Question

i have a vsx 530 -k
Submitted: 6 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 6 months ago.

Hello, Can you please elaborate "seems to be in new condition"? Was it purchased used?

Also, I need some more info to solve this:

1) Is the receiver also connected to your TV with an HDMI cable?

2) Is the TV on the correct Input setting?

Reply back with as much detail as you can give me so I don't cover over things you've already done and we can proceed.

Expert:  Aric replied 6 months ago.

Let me know when you're able to see my reply.

Customer: replied 6 months ago.
hi i bought the pioneer unit new.
yes i am using a hdmi cable i can change the input settings but always get a "no signal"
Customer: replied 6 months ago.
are you receiving this message?
Customer: replied 6 months ago.
are you there now???????
Expert:  Aric replied 6 months ago.

Yes I am now, your first reply came in a half hour after I engaged you.

What I'm asking is if the TV is on the CORRECT INPUT setting. Meaning if you're plugged into HDMI 1 on the TV, is the TV set to HDMI 1?

Also are you able to get the Pioneer's OSD to show up on the TV?

Expert:  Aric replied 6 months ago.

Also try another HDMI cable between the Pioneer and the TV, select the correct Input on the TV and then see if you can get the Pioneer's SETUP MENU on the TV. You can't use the receiver until you run through setup. Let me know.

Expert:  Aric replied 6 months ago.

It appears we're on different schedules, so I will opt out and open the question back up to other experts to assist.

Expert:  Jack replied 6 months ago.

Hi , i`m Jack

Let me know if you need help with this