Home Theater Questions? Ask a Technician for Answers ASAP
Hello, Please postback with the model number off the back of the Samsung.
Also, you mentioned not being able to get signal on the AV port (meaning video?)? If so, that has nothing to do with the optical. Optical is for sound only.
Please elaborate on the model of the TV and we can proceed.
Tell me what the jack is labeled on the TV where that yellow cable is plugged into.
Is it the greenish/yellow port labeled "Y/Video"?
Forget optical for now- it's for sound- not picture, and has nothing to do with the TV getting a picture from the Bose.
Okay, so the cabling and port is correct, now we need to see WHY the Bose is not displaying. Do you have ANY other device (such as a cable box, or basic DVD player) you can plug into that yellow port to see if there is a video signal on the TV?
I am asking specifically if you can use that SAME YELLOW PLUG ON THE ADAPTER using another device please.
I know, I see everything that you posted. I'm looking for another device for troubleshooting so we don't chase our tails wondering if it's the Bose or the TV causing the issue.
Anyhow what is the specific port on the back of the Bose (and yes I realize it worked before) labeled that the yellow cord is plugged into?
That is bizarre, it would seem everything is connected and set right.
In order to get an AV signal you need:
Composite video OUT on Bose.
Yellow composite video IN on TV.
Samsung "Source" button selects AV.
Please double check these things one more time please.
Also, check the back of your Sky box for a yellow video out real quick. If it has one, plug that yellow cable into that and select AV on the TV (so the cable runs from Sky box to TV). This is a TEST.
AV is correct. Elaborate- if "What" 2 RCA plugs are connected to the Bose???
Okay yes those are for audio only.
Please unplug the Bose from power (shut the TV off). Then remove those connections on both ends (pull out the AV adapter pigtail on the TV as well).
Press and hold the power button on the Bose remote for 10 seconds and release.
Wait a minute, then reconnect the AV adapter to the Samsung and try ANOTHER yellow cable to the Bose and to the adapter.
Make sure all cables are secure and that the cable is plugged specifically into "Composite out" (not IN) on the Bose.
Plug the Bose back into power and turn it ON. Make sure the Bose is ON and then turn the TV on, and use the Samsung "Source" button to select "AV".
Let em know if anything at all displays on the screen.
Yes. This drains residual current.