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Russell H.
Russell H., Service Tech
Category: Home Theater-Stereo
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Experience:  8+ years of professional experience
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I have a micro fi X-HM21dab-k and the dab stopped working

Customer Question

I have a micro hifi X-HM21dab-k and the dab stopped working and shows initial on the screen.
There's no way of removing this message or getting the dab to work again, and I've reset it a couple of times to default.
Any suggestions?
Thank you.
Submitted: 7 months ago.
Category: Home Theater-Stereo
Expert:  Russell H. replied 7 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

"Initial" means, Initializing. And unfortunately a device that doesn't get past initialization has a severe defect, and will need either repairing or replacing.

Try unplugging it, while it is On, sharply and suddenly.

And leaving it that way overnight, or at least 5+ hours continuously.

Then try it again.

If that fails, how old is the device?

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