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Nathan, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 19579
Experience:  Custom home theater installer. Authorized dealer top brands
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I have a Bose radio with a CD player. The radio works fine

Customer Question

I have a Bose radio with a CD player. The radio works fine but the CD player does not
work. I am located in Broward County, Florida.
Who do you recommend?
Submitted: 7 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 7 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Harry.

This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).

If this doesn't help, you can try a specialty cleaning disc (Allsop 23321 Ultra Pro Carbon-Edge DVD and CD-Drive Cleaner) which has little brushes that clean the lens more thoroughly.

If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or laser transport, bad d/a converter, etc. Any of these issues would require repair/replacement.

Let me know the results, and I'll advise further, if needed.


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