How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1126
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Denon AV surround Receiver AVR-1910....Never had a

Customer Question

I have a Denon AV surround Receiver AVR-1910....Never had a problem but not
Getting sound from the TV or DVD...
Submitted: 11 months ago.
Category: Home Theater-Stereo
Expert:  Jack replied 11 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem , please send me a hello when you see this ?

Customer: replied 11 months ago.
Hello
Expert:  Jack replied 11 months ago.

Thanks , a few questions coming up ;

Expert:  Jack replied 11 months ago.

When you say TV sound I assume something like a cable box ?

Do you get any sound from anything like the internal radio ?

Expert:  Jack replied 11 months ago.

Sorry but a bit too early for the phone call , have to figure a few things first

Customer: replied 11 months ago.
I am waiting for your call
Customer: replied 11 months ago.
This is crazy what's going on
Expert:  Jack replied 11 months ago.

Can you see my questions above ?

Customer: replied 11 months ago.
I want my money back I do not appreciate any of this
Expert:  Jack replied 11 months ago.

Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. that gets paid by this website once you rate me for my help .

http://ww2.justanswer.com/help
1.***-***-****

Customer: replied 11 months ago.
This session was terrible you're an independent text that cannot call a person that I have not got my problem resolved this entire thing is terrible
Expert:  Jack replied 11 months ago.

Sorrry but i needed a few basic info and you did not provide them , i will opt out now

Customer: replied 11 months ago.
Terrible I will be calling them and letting them know what just happened here