Home Theater Questions? Ask a Technician for Answers ASAP
Hello, and sorry you're having problems. Can you please tell me which model Bose you're referring to here? (for example: Lifestyle, Wave, 3-2-1- system, etc.)?
Also, was it working before and then stopped?
How is it connected to the TV- using an HDMI cable, or component cables, etc.?
Can you be more specific- you think HDMI cable? It's important.
The port the cable plugs into on the back of the Bose will be labeled. It will say directly next to where it plugs in what the connection is.
Okay, these cables can go bad without warning, and also the TV's Input may have been changed. What exactly do you see on your TV screen?
Also do you know how to change the TV's Input? Are you on the correct one for sure?
Okay, it's likely your HDMI cable went bad. These cables are digital and can go bad without warning. However first, shut the TV and Bose off, then unplug the Bose from power. Disconnect and reconnect that cable on both ends- making sure it's secure. Then plug the Bose back in and turn the TV on. Turn the Bose on and let me know what shows on the TV screen.
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Then you need to try those steps I posted above since there's not a reset button to fix this. Make sure the TV is on the correct Input, unplug it and make sure the cable is tight- I am not there to see where you plugged things back in, there's not a "push button xyz" solution to this. It's an Input or cable related problem.