How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1083
Experience:  Have been in the business 25+ yrs., down to component level.
13948492
Type Your Home Theater-Stereo Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Bose CineMate 15 I order from QVC, I made my last

Customer Question

I have a Bose CineMate 15 I order from QVC, I made my last payment on 1/31/2016. This morning I got up turned my system on and I got a growling sound then nothing!!! Material#(###) ###-#### S/N 064727942900484AS. Can you help me?
Submitted: 9 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 9 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, Wanda.

As an initial step, can you please unplug power to the bose system for 60 seconds to reboot it, then turn it on again and let me know if the problem continues?
If so, please check multiple inputs on the bose (radio, dvd, tv, etc) to see if it happen son all of them.