How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Customer Service
Category: Home Theater-Stereo
Satisfied Customers: 34021
Experience:  Over 20 years fixing Electronically devices
32989067
Type Your Home Theater-Stereo Question Here...
Richard is online now
A new question is answered every 9 seconds

I have a Denon AVR-S710W. Every time I shut it down and

Customer Question

I have a Denon AVR-S710W. Every time I shut it down and switch to a different input, I see this instead of the input name: (H=HDMI3, D=NONE). How do I get that not to display other than changing volume, etc.?
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you check Input Setup and make sure its set to Input Mode=Auto

Tell me if it then functions please.

Customer: replied 1 year ago.
It has never not responded. I can always hear audio from all inputs. I simply want the display to show the current input rather than what I'm setting. It does change if I adjust the volume but it would be nice if it just said "cable" on the display when I watch tv instead of "h=hdmi, d=none".
Expert:  Richard replied 1 year ago.

ok, sorry it was not clear though, but did you do the instructions I gave you Stephen?

Please let me know

Customer: replied 1 year ago.
I have done what you suggested. The display is still randomly showing "h=hdmi 1, d=none".
Expert:  Richard replied 1 year ago.

Thanks, ***** ***** to do a reset of the unit

To do this

Turn off the power using .

Press while simultaneously pressing TUNER PRESET CH + and TUNER PRESET CH -.

Remove your fingers from the two buttons when “Initialized” appears on the display.

Once done, tell me if it then stops doing this please

Customer: replied 1 year ago.
Well doing a reset wipe out all of my current settings? If not I will give this a shot.
Expert:  Richard replied 1 year ago.

yes, but it is the next step we will need to do.