Home Theater Questions? Ask a Technician for Answers ASAP
Hi there and welcome Stepan
This is an issue with the step-down transformer. Before we go on to try to resolve this, is the unit still under warranty?
ok, the issue si the transformer is faulting, if you listen real carefully you should hear a clicking
removed all connections - even the speaker
Then start to bang the receiver over the point where you hear the clicking as this is the one failing.
The warranty has expired and a repair is not possible so do not be afraid to use a bit of force as most times this will get it working again.
You do this while its on until the error removes.
Let me know the results please
The $36 dollars is the cost of the question, there is nothing monthly about this. This you clearly saw when making the question.
But I see you waited for the answer, and then requested a refund... of course its up to you if you wish to pay for the answer or not.
You have to contact customer service for a refund.