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Louie
Louie, Technician
Category: Home Theater-Stereo
Satisfied Customers: 1084
Experience:  Have been in the business 25+ yrs., down to component level.
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I have 2 Bose SoundDocks series 1. They 't appear to receive

Customer Question

Hi I have 2 Bose SoundDocks series 1. They don't appear to receive power What has caused this to happen? Is there any way this can be reset or does it need to be replaced? Do you have a number I can call to speak with someone in person? Please reply to***@******.*** Thank you
Submitted: 10 months ago.
Category: Home Theater-Stereo
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, BUd.

Is it the same exact issue with both of them? No lights, no sound, etc?
Do you happen to have access to a voltmeter to check the output of the power supply brick?